FAQ

We get it—but here’s the deal: The $7.50 delivery fee is a workaround that helps us keep your actual product prices low and tax-free. If we scrap the delivery fee, we’d have to charge tax on everything, and you’d end up paying more overall. So you choose—cheap products with a delivery fee, or higher prices with tax. We figured this way saves you the most.

We get it—but here’s the deal: The $7.50 delivery fee is a workaround that helps us keep your actual product prices low and tax-free. If we scrap the delivery fee, we’d have to charge tax on everything, and you’d end up paying more overall. So you choose—cheap products with a delivery fee, or higher prices with tax. We figured this way saves you the most.

To keep costs low and prices unbeatable, we group all orders and deliver once a week—on Sundays. It’s way more efficient, which means you pay less. Next-day delivery sounds nice, but it comes with higher prices, extra fees, and a lot more stress (for everyone). Sundays work because they work—for your wallet and for our drivers.

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.